Effective Date: August 20, 2025
These SMS Terms & Conditions (“Terms”) govern the SMS messaging program offered by Vinyl Labs (“we,” “us,” “our”). By opting into our SMS program, you agree to these Terms.
1. Message Types
By providing your phone number and opting in, you may receive SMS messages related to:
Service updates or confirmations
Appointment reminders
Order alerts or delivery updates
Account notifications
Marketing or promotional offers (only if you explicitly opt in to promotions)
2. Message Frequency
Message frequency may vary depending on your interactions with us (e.g., number of orders, services requested, or account activity).
3. Costs
Message and data rates may apply.
Check with your mobile carrier for details about your plan.
4. Opt-Out Instructions
You can cancel SMS at any time by texting STOP to the number you receive messages from.
After texting STOP, you will receive one confirmation message. No further messages will be sent unless you opt in again.
5. Help & Support
For help, text HELP to the number you receive messages from, or visit https://vinyllabs.co.
You can also contact us directly:
Email: [email protected]
Address: 19033 54 Ave Unit 103, Surrey, BC V3S 4R1
6. Privacy Policy
Your use of our SMS program is subject to our Privacy Policy.
We do not sell, rent, or share your phone number or SMS consent with third parties.
7. Changes to Terms
We may update these Terms occasionally. The most current version will always be available at https://vinyllabs.co/terms.
